up:: Interviews MOC X:: Universal design benefits everyone tags::#business#on/interview#on/design novelty::

Deploy Empathy Michele Hansen

url: https://readwise.io/bookreview/16925964

Key Ideas

Leaving out groups of users therefore means leaving opportunities on the table.

In short you must make sure that you cover all your bases

And design for all the people you care about

That’s interesting because

That reminds me It’s similar because It’s different because It’s important because