In the realm of health coaching, trust between a coach and their client is the cornerstone of success. Reflecting on the ‘Trust Equation’, I’ve come to understand that trust is a delicate balance of credibility, reliability, and authenticity, offset by perceived self-interest. This equation resonates deeply with my approach to coaching.

The credibility of a health coach on the subject matter, while essential, is just one part of the equation. Clients need to believe in their coach’s expertise in biology, nutrition, or exercise science. However, this expertise alone isn’t sufficient. Trust transcends mere academic knowledge.

Reliability over time is another critical component. Clients observe and measure this through consistent actions, responses, and outcomes. It’s about showing up, both literally and metaphorically, for the client in every interaction.

Authenticity, the genuineness of a coach as a person, might be the most nuanced yet profound aspect. It’s not just about being a knowledgeable professional; it’s about being human, approachable, and empathetic. Clients need to feel a genuine connection, sensing that their coach cares about their well-being beyond just professional responsibility.

Lastly, the perception of self-interest can greatly diminish trust. A coach acting primarily in their own interest, whether financial or reputational, can quickly erode the trust built on the other factors. Clients need to feel that their coach’s primary motivation is their health and success, not the coach’s personal gain.

In my practice, I’ve realized that trust is not a given; it’s earned and nurtured. The effectiveness of health coaching hinges on this trust. No matter how extensive a coach’s knowledge is, if trust is lacking, the client’s journey towards health can be significantly hindered. Trust, therefore, is not just an element of coaching; it is the foundation upon which the entire coaching relationship is built.


Read more at: Use This Equation to Determine, Diagnose, and Repair Trust

You may also be interested in: Trust human, not algorithms